SSL error is related to the security of website servers. If the website is not secured, you will get SSL error on the screen and you won’t be able to open the website directly. The steps to fix the SSL problem are discussed in the post. You can try these steps and let us know if it helps in fixing the problem or not.
SSL issues are common on SBCGlobal email and other email service providers. There are multiple reasons for this problem. We will discuss the steps to diagnose this problem and potential solutions for the same. If you are getting this problem with your email account, then you must read the steps carefully and try to troubleshoot the issue on your own.
What causes SSL error?
The date and time settings if incorrect or the Antivirus installed on the computer is prohibiting the program from opening and the outdated SSL program may cause SSL error.
How SSL is linked to SBCGlobal email?
When you launch the SBCGlobal on any device, the servers try to maintain a secure connection. If it fails to maintain a connection, you will get an SSL error on the screen. Once this error message appears, you won’t be able to send or receive the email from the account. ‘Feature not available’ message may appear or red color text on the left-hand corner of the screen.
Now, coming to the troubleshooting steps. We are now going to discuss the steps to get rid of the SSL error from the SBCGlobal account.
- Open the ‘SMTP’ settings of your email account and check if the SSL function is enabled or disabled. If it is disabled, then no need to enable it. Yes, you can enable once and disable again.
- Change the outgoing port number of the account from 476 to 587.
How to fix the SSL problem from the SBCGlobal account?
The most useful and well-proven steps for fixing the SSL error from the SBCGlobal email account are:
- Open a browser from the computer screen and go to an email account.
- Open the main settings and click on the ‘Advanced’ option.
- Go to ‘Content settings’ and select the ‘Privacy’ menu.
- Tap the ‘Allow local data’ option and slide to turn it on. Enable ‘Cookies’ if prompted.
- Click ‘Ok’ to save the settings.
Error 1: SSL certificate not trusted: This error appears if the certificates are not valid or are expired. You can purchase the certificates from the trusted sources or remove the certificates from the website permanently. Tap ‘Continue’.
Error 2: Incorrect SSL certificates: If the keywords entered are incorrect or not matched, then you will get the DNS certificate error. You can solve the problem by contacting the support experts.
Error 3: SSL connection error: To fix this problem, follow the troubleshooting steps mentioned here as under:
- Clear SSL state and update date and time.
- Go to ‘Firewall settings’ and check them.
- Disable QUIC Protocol.
- Remove extension and host file.