A large number of SBCGlobal email users are not able to access their email accounts on DSL and they are getting SMTP error. They have no idea as to what the problem is, how it appeared and how to fix it. If you are facing this problem too, then kindly check out the post for the accurate solution.
A slew of reports has surfaced regarding the issue of SMTP error in SBCGlobal DSL. The problem has gone to the next level with literally every SBCGlobal email user facing it. If you are using SBCGlobal email for your day-to-day communication, then you can find a solution to the problem in the section below, so make sure you read the entire thing until the end.
The problem of SBCGlobal DSL causing SMTP errors is definitely annoying, but you should be more worried about the root cause of the problem.
Mostly, the problem is occurring on the email accounts where AT&T is used as an internet service provider (ISP). Some users change their SMTP server to match the supported server of SBCGlobal, which is a tiresome process, but things have gotten worse lately. SBCGlobal now wants sender email registered so as to send email from the SMTP server, which is blocked apparently.
When users try to send emails after switching the SMTP server, the email app gives an error along with an error message, i.e., Unable to accept sender email addresses. To fix the problem, some users have logged into their account, added their sender email addresses, and verified them too. Despite being a weird option, this procedure actually worked for them, as they were able to send emails via SMTP from another location.
However, this is not the permanent solution to the problem because if there are visitors at the location from which they are sending emails and if those visitors use SMTP to send emails from their notebooks, then this problem will resurface again. Then, it will be very difficult to deal with it. However, there is a process through which, users can allow visitors to send emails via SMTP.
- Provide visitors with SBCGlobal related information for authentication.
- Visitors will add sender email addresses along with verifying the same to the SBCGlobal email account that is being used by the users.
This is how the visitors will be able to use their email accounts without interrupting your connection. The whole procedure is a bit complicated, but that is how it is now. The reason why people have switched to DSL account is that they were not able to access their email account by using port 2525 for the SMTP server. It is important that AT&T come up with a solution to this problem or else people are going to shut down their email accounts or move to another email service, which is not as complicated as SBCGlobal.